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Client & Delivery Manager

At Nordic Morning we’re expanding our team and are searching for a Client & Delivery Manager to the Helsinki office. Would you like to be a part of our exciting change journey?

We hope to find a person that is a communicative and experienced expert who always puts the clients first, wants to see results and knows how to have fun.

The Position

You will be responsible for further development of the clients in your portfolio - navigating through their digital landscape, identifying business opportunities, making sure we challenge the client’s status quo and deliver high-quality services.

The role calls for leadership skills since you will be involved in steering the internal delivery team which could involve many great people from our different teams such as creatives, developers, analytics and specialists within programmatic marketing, content, SEO or Service Design. In addition to a great team here in Helsinki you will also widen your professional network by collaborating with our colleagues in Sweden depending on which specialist you need for your project to be successful.

What we offer:

  • Colleagues with a wide range of expertise with the same attitude towards work and life as you
  • Interesting portfolio of clients, an opportunity to innovate and learn new things through client work
  • Opportunity to develop as a professional 
  • Nordic presence
  • Great working environment

Your main responsibilities will be:

  • Typically the client portfolio consists of 5 to 10 simultaneous clients, depending on the size of assignments and the type of ongoing assignment which can range from  service design and development, content, analytics, programmatic marketing and SEO/SEM
  • The Client & delivery manager is responsible of typical project manager duties such as schedules, timely delivery of deliverables and agreed duties, client communication, scope management, budget, task coordination and prioritisation  as well as resourcing, invoicing, forecasting and profitability of the client. 
  • Upselling to existing clients is also part of the role
  • Being the main link between the client and team; supporting the team with operative issues as well as secures fluent operations
  • Performance is primarily measured by client satisfaction
  • Applicant has experience in digital marketing and/or digital business development projects
  • Consultative approach enabled by substance knowledge

What we are looking for: 

  • Good track record in securing deliveries and ensuring client satisfaction
  • Good in identifying sales and business development opportunities based on client needs
  • Good in creating presentation materials
  • Good in client communication
  • Good oral and written English and Finnish language skills
  • 3+ years of relevant experience in project delivery, client management and digital marketing or digital business development processes
  • Preferably a bachelor level degree or higher

Big thinkers wanted

Do you often wonder 'What if'? Do you always see the bigger picture without losing sight of small details? Are you forever striving to make things better? Awesome! You’ll fit right in.

About us:

Nordic Morning is a data-driven marketing and service design company that drives change for some of the largest enterprises and brands in the Nordics. We’re a growing team of 300 experts from nearly 25 nationalities who work collectively to develop and run our client’s Digital Growth Engines. We develop digital experiences utilizing our expertise within business transformation, service design, technology, data-driven marketing and content. Together, we create innovative solutions that help organizations achieve lasting impact.

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Or, know someone who would be a perfect fit? Let them know!

Be the change you want to see!

We take pride in the fact that employees with diverse competencies, backgrounds and ambitions are part of our company. Diversity sparks creativity and strengthens our organization.

Collaboration

Collaboration is an important part of our culture and we encourage cooperation and co-creation within our company. By collaborating we contribute to developing our colleagues and boost a learning culture.

Innovation

We are a people’s business and aim to have a work environment that encourages creativity and innovation, since by innovating for our clients we drive the business forward.

Change 

We are constantly evolving and developing our organization, our employees and our offering to stay up to speed. Joining us will let you be part of a fast paced organization in the forefront of the industry.

 

 

Already working at Nordic Morning ?

Let’s recruit together and find your next colleague.

email
@nordicmorning.com
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